Privacy policy.
Our Privacy Policy explains how we handle your personal information. We’ll update this policy when our information handling practices change.
The Privacy Act 1988.
The Privacy Act 1988 requires us to have a privacy policy.
Our Privacy Policy outlines what kinds of personal and sensitive information we collect, why we collect this information, and how we handle it.
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.
Sensitive information is a subset of personal information and includes information or an opinion about your:
racial or ethnic origin
political opinions
religious beliefs or affiliations
philosophical beliefs
sexual orientation
criminal record
health information
genetic information.
What information we collect.
We may collect Personal Information about you when it’s reasonably necessary for, or directly related to, our functions or activities.
We may collect limited Sensitive Information on employees or applicants where the collection is authorised or required by law. We do not collect any Sensitive Information on clients, suppliers or visitors to our website.
The kinds of Personal Information we may collect include:
name
address
gender
date of birth
contact details.
We may also collect information when you visit our website including your IP Address and any information you may enter on any forms on our website.
How we collect information.
We collect your personal information through a variety of channels. This includes paper and electronic forms, face to face or over the telephone.
Why We Collect Information.
We collect personal information about you where it is reasonably necessary for, or directly related to, one or more of our functions or activities.
To improve our service.
We may use your personal information to conduct statistical analysis and research to improve service delivery.
For employment and recruitment.
We collect personal information to establish and maintain records for the employment and recruitment of staff.
How we store personal information.
We take reasonable steps to protect your personal information against misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include:
Storing paper records securely as per Australian government security guidelines
Only accessing personal information on a need-to-know basis and by authorised personnel
When no longer required, we destroy or archive personal information in a secure manner.
Electronic data is stored on secure cloud services and is protected by the vendors security systems, and is accessible only by appropriate staff members via multi factor authentication enabled logins.
How to access and correct information about you.
You have the right to both ask:
for access to personal information that we hold about you
that we correct personal information we hold about you.
If you ask, we must give you access to your personal information, and take reasonable steps to correct it if we consider it is incorrect, unless there is a law that allows or requires us not to.
We will notify you in writing, and explain our reasons if we refuse to give you access to, or correct, your personal information.
Australian Privacy Principles.
The Australian Privacy Principles (or APPs) are the cornerstone of the privacy protection framework in the Privacy Act 1988. They apply to any organisation or agency the Privacy Act covers. More information can be found here:
https://www.oaic.gov.au/privacy/australian-privacy-principles